Growth is more than just your website and digital activity.
Growth can come from optimising any part of your business. Here at Converted, we take a holistic approach to your business and users to find ways of delivering growth.
Sometimes it takes a fresh pair of eyes to see opportunities for improvement. Converted have worked alongside business worldwide to understand their sales process and user journeys and find ways of delivering growth and optimisation. Sometimes these solutions are simple, sometimes they require innovation. Always they are with the best interest of you and your customers in mind.
Here are just some examples of how we have helped achieve growth through analysis and change:
- Improved the offline sales teams sales process, to deliver a 30% increase in revenue within 3 months.
- Optimised our clients re-ordering system for existing customers, which delivered better retention and customer satisfaction metrics.
- Identified gaps in the product portfolio based on market research. This allowed a client to confidently expand their product range resulting in a record year for revenue.
- Worked on an end to end customer journey analysis that highlighted issues with a clients product and proposition. This insight allowed them to better connect to their audience and double revenue within two months.
- Identified offline marketing material that affected the quality of the customer journey. Re-imagining this led to improved conversion rates offline.
These are all real-world examples of where our clients have engaged Converted to work with them on holistic business growth, beyond the digital activity, resulting in tangible financial rewards for our clients.
To find out more about what we do and how we do it, contact Converted today.