Who?
German footwear giant wants a partner to help grow in the ultra-competitive UK market space. Growth was to be achieved both directly through their website while maintaining and improving sales through stockists – meaning this client needed to tread carefully (da dum dum tss).
Why?
They had achieved some growth in the last 12 months through brand-related searches but wanted to rapidly increase performance in the UK market.
Selling through the likes of Cotswold outdoor, Regatta & Go Outdoors, they wanted to protect and enhance stockist sales while also increasing D2C sales.
What?
Stage one was to conduct a Conversion Optimisation Data & UX Audit for the client to understand:
- The user audience and personas.
- The existing data.
- The current UX & UI across the digital landscape.
- Marketing opportunities.
Based on these findings we implemented a strategy of:
- Social awareness (upper funnel) activity based on identified persona segments.
- Search & shopping campaigns (lower funnel) activity. This required bidding logic to allow distribution partners to still get maximum exposure, yet allow for LOWA to achieve sales at highly competitive CPA figures.
- Retargeting based on interaction with the website & audience segment data.
- Website improvements
- Improving the client’s data integrity.
Winning
201%
increase in annual
revenue first year
with Converted
168%
YoY improvement
in traffic Q1
of year 2
331%
YoY improvement in transactions in Q1
of year 2
Case Studies
Just some of our activity, results and experiments.